It is the policy of NorthRidge Church to acquire, maintain and dispose of the Capital Assets of the Church in practices that are legally correct and with the highest standards of

NorthRidge Ministries, Inc. Refund/Return Practice

Registrations or Tickets purchased from NorthRidge Church are refundable only if the Event is cancelled by NorthRidge Church and/or NorthRidge Ministries, Inc. 

Web 'downloadable' purchases are non- refundable.                                              

 NOTE: Online Orders that have been programmed for immediate 'download' access are non-refundable. User issues or inability to use the Online Links provided for a purchased 'download' are non-refundable.

Within (30) days of purchase, products bought through NorthRidge Church (CD's, DVD's, Printed Materials only) may be returned [in their originally packaged condition]. Valid returns will be processed for a Credit to the purchaser.   The return Credit is less 'shipping and handling charges of $10.00' [for USPS/UPS delivered products] and/or a '5% Credit Card Processing' fee.

In order to obtain a refund or exchange, please return the product to the Resource Center or call 734.414.7777 for connection to a Customer Service Representative.

NOTE: You must provide your correct e-mail address and/or mailing address to NorthRidge Ministries, Inc.  NorthRidge Ministries, Inc. is not liable for claims of

non-receipt of merchandise resulting from an incorrect email address and/or mailing address provided by the customer. The customer is responsible for providing a correct/working e-mail address.

Fraudulent Credit Card Charges or Fraudulent Claims - All requests to negate charges are automatically reviewed by our accounting department. Fraudulent claims of 'unauthorized card usage', are automatically reported to the national Credit Card Services.